Your name, please

Receptionist: … Hello, Cambridge Language College.
Maria: Oh …yes. Hello. I’d like to attend one of your evening classes…
Receptionist: Oh, yes. Which class are you interested in?
Maria: English …It’s course 139.
Receptionist: I see… Course 139 is for intermediate students. Is that the course you want?
Maria: Yes, it is. Intermediate.
Receptionist: Right. Do you want the short course or the long course?
Maria: The long course, please. That’s twelve weeks, isn’t it?
Receptionist: Yes. Now, I need to take some personal details first. Your name, please?
Maria: Silva.
Receptionist: Silva’s your surname, isn’t it?
Maria: Yes.
Receptionist: Can you spell that for me?
Maria: Yes. S-I-L-V-A.
Receptionist: Thank you. And your first name?
Maria: Maria.
Receptionist: … Maria. Thank you. Oh, what’s your nationality?
Maria: I’m Mexican. I’m a student at university in Mexico City. I’m here for the summer.
Receptionist: I see. So you speak Spanish and other languages?
Maria: No, just Spanish… and a little English!
Receptionist: And you’re a student… And your date of birth?
Maria: My date… Oh! The eleventh of October 1983.
Receptionist: Eleventh of October… 1983. Where are you staying in Cambridge?
Maria: Sorry?
Receptionist: What’s your address here?
Maria: Oh. It’s 24 Cherry Road. The postcode is CB15AW
Receptionist: Ok. Now then Maria, do you have a telephone number?
Maria: Yes. It’s 742980.
Receptionist: 742980. That’s fine. The next intermediate English long course starts on Monday at seven pm.