I have an appointment with my hairdresser today. It has been too long since I had my hair cut. My bangs were too long, I had split ends and my roots were showing. I was a mess!

I arrived for my appointment and I told the receptionist that I was there for an appointment with Mark. She told me that he was finishing up with another client and that he would be with me soon. About 10 minutes later, he came over to where I was sitting and took me back to his station. 

Mark: Hi, how have you been? You're looking good.

Lucy: Thanks. I've been great. Thanks for [bad word] me in today. 

Mark: No problem. So, tell me, what do you want to have done today?

Lucy: I need a trim.

Mark: Okay. Let's see how short do you want me to cut it? Shoulder length? Chin length?

Lucy: I'd like to take it up about two inches in the back and the bangs should fall just under my eyebrows. 

Mark: Okay, I really think that's a good length for your face shape. 

Just as I had hoped, Mark did a great job with my hair. I paid the receptionist and made sure I gave him a big tip. Anyone who can do wonders with my crazy hair definitely deserves it!